At Donegal Town Hardware we operate a full returns policy as per standard legal requirements. We will take back any faulty or damaged goods provided they were as such as such upon leaving the store or were damaged in transit.
If goods are found to be damaged or faulty please get in contact with our sales department with the product and sales number as soon as possible and we will organise a refund or replacement in line with your statutory rights.
We will also take back any excess stock from customers or returns for other reasons, however where stock is returned for reasons outside of our legal obligations, i.e. other than the product being damaged or faulty, they may incur a 10% restocking charge.